Support Dedicated to Your Success
Dedicated team committed exclusively to the agent channel, from qualifying opportunities to dedicated customer care. Our commitment to you is to be accessible, accountable, knowledgeable, responsive and dependable.
- Sales engineers that work with you and customers to design optimal solutions. We have the experience and technology to support customers’ ever-changing business needs.
- Pricing specialists to ensure timely quote generation.
- Service delivery team to accurately complete orders and ensure services will be reliable and worry free from day one.
- Account management focused exclusively on all factors that affect customer experience and retention.
- Customer care, 100% US-based team focused on first call resolution and the best overall customer support possible.
- 24x7x365 Network operations center monitors our nationwide voice and data network, resolves customer issues, and keeps our channel partners and customers informed.
To sum up – we understand your world – the connection between customer satisfaction and retention.